SECURITY

Multi-Factor Auth

HIPAA Compliant

FedRamp Compliant

PRIVACY

Valorant, Inc (Valorant Health”) provides software and services solutions to healthcare providers, including its Treatmeant Health software solution and related services (“Services”). This Privacy Policy discloses our information gathering and dissemination practices both for our publicly available website at www.valoranthealth.com (the “Site”) and for our Services. We encourage you to read this Privacy Policy carefully prior to using our Site or Services. By using our Site or Services, you accept the practices described in this Privacy Policy.

Valorant Health intends that its privacy policies and standard practices and procedures relating to privacy will be in compliance with applicable laws and regulations relating to privacy. Valorant Health also intends to comply with specific Business Associate Agreements that are executed between Valorant Health and its health care clients.

The Services and Valorant Health software are available for use subject to the licensing and other terms in applicable customer contracts with its health care clients. This Privacy Policy is subject to the terms of your organization’s customer contract, as applicable.

PROTECTING YOUR PRIVACY

Treatmeant Health is a Valorant Health product. This app was created in collaboration with policymakers, researchers, and open-sourced information to help guide best practices and data-driven guidance in the face of the COVID-19 pandemic. The app contains real-time integrations with official information sources such as the CDC, HHS, and local public health. It integrates relevant and actionable information such as the ability to find testing centers, track cases by county, and also reports out proprietary data in participating neighborhoods for early warning. This can help keep communities safe and add to contact tracing with relative ease and also contains the ability to track symptoms and provides integrations to take the next steps for patients. This information stays secure and provides real-time updates with input from local policy-makers and federal guidelines. The use of this app is completely voluntary, and it can be downloaded for free on applicable iOS and Android enabled smartphones.

Privacy is protected by the app by keeping your data anonymous and not identifiable to any individual. The app is downloadable from the Apple App Store and the Google Play Store which is linked to an individual’s mobile account. Treatmeant cannot identify any individual that downloads the app onto their iOS or Android device, individuals are also protected by Apple and Google’s privacy policies.

DATA

Information processed in the App is collected in three different ways:

  1. Provided by you as the user (if you choose to provide it);
  2. Generated by services on the phone; and
  3. Automatically collected from your phone.

The COVID Treatmeant app collects a combination of information provided by you, if you choose (the county you live in, your gender, your age-range, your race and ethnicity, and your symptoms), as well as information generated by using the app itself. This data is recorded anonymously and any of this data that is shared with the Designated county officials cannot be used to identify you or any other individual using the app.

You can delete your personal information at any time. First, click the “App Settings” icon at the bottom of the screen. Select the menu option to “Delete my Data,” then click the red button that reads “Delete my Data.” When prompted, click “Confirm.” Once confirmed, your data is permanently deleted and cannot be recovered. However, using the “Delete my Data” option will still keep a log of exposures stored on your phone. To delete exposure data, you must turn off Exposure Notifications and delete this data through your actual iOS or Android settings.

You may also delete your COVID Alerts (if you received any) through the “My COVID Alerts” option within the app settings menu. If you received any alerts, click on “My COVID Alerts”, then select “Delete All” on the subsequent screen. If you do not have any COVID Alerts, you will not see this “Delete All” button.

APP METRICS

A limited set of aggregate app health metrics data is also generated from using the app and shared with designated county officials. Any aggregate contact tracing data from the app cannot be used to identify any individual app user. A user can choose to opt-out of sharing certain app metrics data at any time through the app settings menu.

Additional metrics related to app adoption and usage are also collected including number of app downloads and deletions. The app developers cannot identify any specific user that has downloaded or deleted the app. Any user that downloads the app from the Apple App Store or Google Play Store is subject to Apple and Google’s overall app store privacy policies.

The full Data and Privacy policy can be accessed directly within the app settings screen.

Specific to contact tracing, app metrics data includes:

  • Number of app users who have Exposure Notification Services enabled – Tracks the daily size of the app enabled contact tracing network.
  • Number of app users who uploaded positive diagnosis keys for the purpose of triggering alerts.
  • Number of matched diagnosis keys per positive exposure notification – Measures the number of exposure events per positive exposure notification.

HOW DATA IS USED

App metrics data is collected and stored securely and is only shared with the designated county Mayors. An app user may opt to share their own app data or relevant information with a case investigator if they are confirmed positive for COVID-19, but the core app data is not shared or transferred to the State’s contact tracing system.

Exposure logging and notifications data that is used by the app is completely anonymous. You will not be able to identify anyone that potentially exposed you to COVID-19, and others will not be able to identify you if you potentially exposed them. Your information is completely private and confidential. The app does not collect your name or personal information.

APP AND LOCATION TRACKING

The app cannot identify where an individual may have exposed you to COVID-19, and subsequently, the app cannot identify where you may have exposed others to COVID-19 if you were to test positive.

IP ADDRESS

Your IP address is a unique set of numbers that identifies your phone or computer when you use the internet. IP addresses are used so you can send and receive information online. We do not store your IP address at any time. We delete it from our server as soon as we receive any data that you share with us from the app.

APP FEEDBACK DATA

In-app function is available to submit technical feedback to our app developers. By using this option, it will initiate an e-mail using your selected e-mail service on your phone.

AGE RESTRICTION

To use the app, you must confirm that you are at least 18 years of age or are older. If you are under 18 years of age, a parent or guardian must confirm that you can use the app by clicking “I Confirm” on the age consent landing page upon app download.

APPLE APP STORE & GOOGLE PLAY STORE TERMS & CONDITIONS

Apple App Store and Google Play Store’s terms also apply when you download the App, when you access, use the App or services. You may also be subject to the terms of use and policies of the Google Play Store or Apple Store from which you download the App. Please review these terms of use and policies carefully. You may also be subject to the terms of use and policies of the Google Play Store or Apple Store from which you download the App. Please review these terms of use and policies carefully.

RESOURCES & PARTNERS